Care & repair
Make it last.
We help.
Renewable fibres love gentle care. We also offer free repairs for the first two years — because the most sustainable piece is the one you keep wearing.
How to care
Hand wash only
Every Astra piece is made from rare, rescued fibres that need a gentle touch. Hand wash in cold water with a mild, pH-neutral detergent. Skip the bleach and never wring — press water out gently and reshape while damp.
Dry in shade
Natural fibres weaken and fade in direct sun. Dry flat or on a padded hanger away from harsh light. Reshape while damp so the piece keeps its silhouette.
Steam, don't iron hard
A handheld steamer removes creases safely. If ironing, use a low heat setting and a pressing cloth — never iron over embroidery, prints or trims directly.
Snip loose threads
Cut stray threads instead of pulling them. This protects seams and keeps the garment looking finished for many more wears.
Store with room to breathe
Fold heavy weaves like cotton and linen; hang lighter silks and rayons on padded hangers. Use cotton garment bags — plastic traps moisture and yellows fibres.
Treat stains early
Blot, don't rub. Cold water and a drop of mild soap lifts most fresh marks. For oil, dust with corn flour first. Avoid supermarket stain removers on natural dyes.
By fibre
Care by fabric
Cotton & linen
Hand wash only in cool water with a mild detergent. Expect a soft crumple — it's the fabric breathing. Dry in shade and steam or press damp for a crisper finish.
Silk & peace silk
Hand wash only in cool water with a silk-safe wash. Never wring — roll in a towel to absorb water. Dry flat in shade. Iron on the reverse at low heat.
Rescued saree fabrics
These are heritage weaves given a second life. Hand wash only in cool water with a pH-neutral wash. Dry flat in shade. Store folded with acid-free tissue between the layers.
Wool & blends
Air out after each wear. For a full wash, hand wash only in cool water with a wool-specific detergent. Dry flat and reshape while damp.
Free repairs for two years
Seam split? Button loose? Hem come undone? Send us a photo and we'll arrange a free repair or guide you through a simple fix at home. After two years, repairs stay available at a fair cost.
Request a repairThe repair journey
How a repair works
01
Send a photo
Email a clear picture of the damage to Astra27fashion@gmail.com with your order number.
02
We arrange pickup
For repairs we handle in-house, we send a prepaid pickup slip within two working days.
03
Our atelier repairs it
Seams, hems, buttons, hooks, minor tears and lining fixes are done by the same tailors who made your piece.
04
Back to you
Free shipping back within 10–14 working days. You'll get a note on what was mended and how to care for it going forward.
Questions we get asked
What counts as a free repair?
Anything that fails from normal wear in the first two years — split seams, loose buttons, fallen hems, small tears, lining issues. Damage from bleach, sharp objects or alterations by another tailor is charged at a fair cost.
Can you alter the fit later?
Yes. Size adjustments, sleeve shortening and hem changes are available at cost after the first year. Made-to-order pieces get one free alteration in the first 30 days.
What if my piece is beyond repair?
Send it back to us. We'll re-cut usable panels into accessories through our circular programme and give you a store credit toward your next piece.